TERMS AND CONDITIONS
Welcome to Rush Shop, the online shop of British Hairdressing Award Winners. By using this website and purchasing products from shoprush.com you agree to the following Terms and Conditions of Use. Please read the below information carefully.
- To place an order, please add your choice of products to your basket and proceed to the checkout, completing the instructions for processing your payment.
- Please note all prices are inclusive of VAT and may be subject to change without notification. All prices and charges quoted on shoprush.com are in UK Pounds Sterling (GBP). Rush Shop will not refund VAT for overseas purchases.
- We accept online payment through our secure payment provider (SagePay) only, which enables you to use the following Credit and Debit Cards.
- Visa, Visa Debit, Visa Electron, Solo, MasterCard, and American Express
- To ensure security while shopping online, your credit/debit card details will be encrypted to certify that these details cannot be intercepted by a third party. We will not share your details with any third party.
- When you place an Order online, we will automatically send you an email with your order details to confirm that we have received it. Please note, receipt of your order does not mean that it has been processed nor does it guarantee that we will have the items in stock. If a product is not available, we will endeavour to let you know as soon as possible via email.
- Rush Hair Limited reserves the right to cancel any sale and halt the supply of products if it is reasonable to do so. Rush Hair Limited may change or discontinue the availability of products at any time at its sole discretion.
- If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
- All new orders are deemed separate and each is treated individually.
- Despite our best efforts, occasionally a product in our catalogue will be mispriced. Of course we verify prices as part of our dispatch and delivery procedure. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or we will cancel your order and notify you of such cancellation.
GENERAL RULES OF PROMOTIONS AND OFFERS
- While it is not essential to register with us before shopping, in submitting an Order we do ask for details of a valid email address, postal address and contact telephone number. This is primarily in the instance of any problems with your Order, which will enable us to resolve the issue by getting in touch with you as quickly as possible. We would however like to keep you up-to-date with all the latest news from the site and any promotional offers we may be running via email newsletters, post and occasional text messaging. We promise not to bombard you! Please note, you are automatically signed up to receive our communications when you place an order and create an account with us. If you would prefer not to receive any communications then simply opt out in the My Account section, or unsubscribe via the email
- Single Use: Your unique code applies when you spend the given amount on the set categories. It can only be used once and expires on the given date. Your voucher code must be added at basket. *Free next day delivery orders must be placed before 2pm and will be delivered the next working day, this offer applies to order value of £60 or more. Read our Delivery Policy.
- This prize draw is open only to permanent UK residents who are aged 18 or over. Employees (or their relatives) of Rush Hair Ltd are not permitted to enter.
- The prize draw starts on 13.01.2016 and closes at 12pm on 31.03.2016. To enter the prize draw, participants must submit all their answers via the entry form, before this date. Only one entry per person, per email address. No entries on behalf of third parties will be accepted.
- One pair of ghd Platinum black straighteners is available. The winner will be required to identify themselves to claim their prize.
- Prizes cannot be exchanged or refunded. No cash equivalent is available.
Rush will draw a winner at random after 31.03.2016 and the prize will be awarded to a fully completed entry. Rush will notify the winner by no later than 14.04.2016 by email. The notification will include details about how the winner can claim their prize and the winner will be required to identify themselves. If the winner does not confirm acceptance of the prize by 14.04.2016 we will need to select another winner.
The winner will be required, subject to their consent, to take part in reasonable publicity following completion of the competition for Rush, which may include press content, online and offline market material including but not limited to filming, photography or other recordings required by Rush and the winner agrees to the use of their personal data for such purposes. The entrant agrees to assign all copyright and intellectual property developed during this prize draw exclusively to Rush.
The name and county of the prize winner will be available by sending a stamped addressed envelope within one month of the notification date to Rush Shop, RUSH Head Office, 3rd Floor Central House, 27 Park Street, Croydon, CR0 1YD.
- We reserve the right to amend the Terms and Conditions periodically and may choose to reflect these changes in our competition. Therefore, when entering the competition, entrants should read the Terms and Conditions beforehand. Rush will be deem that entrants have read and understood them and are happily bound by them.
- Terms and Conditions: Restricted travel applies to aerosol, nail products and packages over 1 l.
- Applicants must be UK residents to enter.
- Prize must be claimed within 2 weeks.
- All entrants must be over the age of 18, if entrant is under the 18 they must ask permission in advance from their guardian.
- To be considered, entrants must have followed the required instructions of the competition.
- Prize will be sent within 7 days of winner’s announcement.
- Entrees will not be considered after the set closing date.
- Rush’s decisions are final and binding, and we reserve the right to disqualify any entrant for improper entry to the competition or misuse of prizes and answers. Entrants are liable for their costs to access computer networks.
- If for any reason an advertised prize is unavailable, we will substitute a similar prize of equivalent or greater value at our discretion. Only one prize will be awarded per household. There will be no cash or other alternative to the prize offered and prizes are not transferable.
Rush Shop OPI Competition - Competition ends Friday 17th April. To enter, entrants must enter via signing up on Twitter. By entering your email address you are agreeing to receive marketing material from either Rush Shop. Prize includes 3 OPI nail lacquers however, Rush reserves the right to replace any part of the prize. Winner will be selected at random and will be notified via Twitter on Monday 20th April . Entrants must be UK residents.
- Dorothy Perkins: Offer (50% off Kerastase shampoo) ends midnight 31.03.2016 and applies only to Dorothy Perkin's customers. Must add one Kerastase shampoo and conditioner to your basket, in order to receive 50% off the Kerastase shampoo. Offers are based on RRPs and your voucher code is valid for 3 uses only. Must add code at basket. Rush reserves the right to withdraw this offer at any given time. Offer can not be used in conjunction with another promotion.
- Bloggers Affiliate Programme: Voucher is only available once signed up to the Rush Shop Affiliate Window programme. Acceptance to the Affiliate Window programme is subject to the standard programme terms and conditions. Acceptance onto the programme is at the retailers discretion. Your review must be published within the agreed dates and must contain trackable links to the Rush Shop online store. Free gift is at the discretion of the retailer and subject to availability.
- Voucherbox: Offer ends midnight 10.04.16 and applies only when you spend £60 or more. Offer excludes the following brands: ghd, KMS, Moroccanoil and Aveda. Your voucher code is valid for 3 uses only and must be added at basket. Voucher codes cannot be redeemed against gift cards. Rush Shop reserves the right to withdraw the offer at any given time. Free next day delivery orders applies to UK mainland addresses only, must be placed before 3pm and will be delivered the next working day, this offer applies to order value of £60 or more. Read our Delivery Policy.
- Newsletter Sign up: Upon signing up to the newsletter and providing a valid email address, postal address and contact number, your unique 10% off voucher will be sent via email. Your voucher code must be added at basket and excludes ghd, Moroccanoil and Aveda, Rush Salon or gift cards. Your voucher code cannot be used in conjunction with another code. Your 10% voucher code is only valid for a single use and must be used only on Rush Shop.*Free next day delivery orders must be placed before 2pm and will be delivered the next working day, this offer applies to order value of £60 or more. Read our Delivery Policy
- Reviews: Eligibility is subject to completion of an online review; one random winner will be selected to receive the prize 14days after broadcast date; therefore please submit your review before this date, in order to be entered . Entrants must be UK residents.
3 for 2 - Offer ends midnight 31st March 2016 and applies only on Kerastase, Redken, Pureology, Shu Uemura and Mizani. Your voucher code is valid for 3 uses only and must be added at basket. The cheapest product will be free. While limited stock last. Promotional prices are based on original RRP.
- Smooth Wednesdays: Offer ends midnight Wednesday & only applies when you buy a shampoo and conditioner from Nanokeratin. Offer only applies every Wednesday. Offer excludes Nanokeratin leave in conditioner. Must add code at basket. Your voucher code is valid for 3 uses only.
- £10 off ghd: Offer ends midnight 31st March 2016 and applies ghd electricals only. Your voucher code is valid for 3 uses only and must be added at basket. While limited stock last. Promotional prices are based on original RRP.
WISH LIST & SEND TO A FRIEND
- Found something you like and want to drop a big hint to someone or you'd simply rather wait until a birthday or pay day? Why not set up a Wish List to keep track of all of your favourite products in one place? An 'add to wish list' button is featured on every product page and your Wish List can be found in your My Account section.
- We've also set up a ‘Send to a Friend’ function to prompt someone or even send them products that you think they might like.
- All voucher codes are one use per customer and exclude Rush Salon Vouchers, Sale Items, ghd Stylers, and Moroccanoil products and cannot be used with any other offers unless specified.
- Voucher codes have an expiry date.
- Please check you have entered the code in your shopping basket correctly and contact us should you have any problems as we cannot apply voucher codes retrospectively.
- We always endeavour to stock the best products on shoprush.com but unfortunately we cannot guarantee that a particular product will always be available.
- If we are unable to supply a product you have ordered, we will notify you via email or phone (if you have supplied us with a contact number) where possible, and will either refund you for that item or provide you with further information regarding future availability.
- All offers are available while stocks last.shoprush.com has endeavoured to make the descriptions (including all images) of the products as accurate as possible but we cannot be held responsible for changes in size, content or presentation of products made by the relevant manufacturer or supplier.
- Free Products: ShopRush reserve the right in the event that the free item is out of stock, to replace the free gift with another one which is of equal or greater value.
- The gift card can be used by you as the purchaser of the card, or given as a gift. You can use this gift card as full or part payment for goods and services in participating Rush Hair & Beauty Salons in the UK. This card can be purchased online at Rush Shop (shoprush.com) but cannot be redeemed on any item at shoprush.com. Gift cards must be purchased with a minimum amount of £10 and maximum of £1000.
- Any payment credited to the account and subsequently dishonoured will result in the credit to your card being revoked. The value of your purchases will be deducted from the balance on your card when presented; any remaining balance can be used against future purchases. Purchases and refunds made outside the UK will be subject to currency conversion at the prevailing daily rate. This gift card is not for resale and cannot be exchanged for cash. No change will be given. The card will not be honoured if sold on.
- Rush reserves the right to charge for the gift packaging of the product, the price of which is clearly displayed on the product page.
- If found, please return to Rush Head Office, 3rd Floor, Central House, 27 Park Street, Croydon. CR0 1YD.
- To check your balance at any time visit your nearest Rush Salon. A list of salons can be found at: rush.co.uk. The gift card will expire automatically after 12months from the purchase date. Rush cannot accept responsibility if the card is lost, stolen or damaged. It will not be replaced or its value refunded in any circumstance. The card remains the property of Rush Hair & Beauty and is not a cheque guarantee, credit or charge card. If any product purchased with a gift card in salons, is exchanged for a lower priced product or refunded any money owing will be returned on another gift card.
- Rush reserves the right to amend these terms and conditions and/or discontinue this card at any time. Your statutory rights are not affected.
CORPORATE DISCOUNT SCHEMES
- All voucher codes are one use per transaction and exclude Rush Salon Vouchers, Sale Items and the following brands: Aveda, ghd and Moroccanoil. Discount codes cannot be used with any other offers unless specified.
- Voucher codes have no expiry date unless specified.
- Please check you have entered the code in your shopping basket correctly before you check out and contact us should you have any problems - as we cannot apply discount codes retrospectively.
- While it is not essential to register with us before shopping, in submitting an Order we do ask for details of a valid email address, postal address and contact telephone number. This is primarily in the instance of any problems with your Order, which will enable us to resolve the issue by getting in touch with you as quickly as possible. This also prevents against misuse of your Corporate Discount code; if this occurs and is persistent, an investigation would need to be conducted which may result in closure of the Corporate Discount Scheme. As a result, all users of the Corporate Discount Code are strongly encouraged to create an account to verify that you are part of the scheme, to prevent such investigations.
- Due to the exclusivity of this discount, Rush does not allow or encourage any users to share this discount code online; through forums, competition sites, or with anyone individual that is not employed by Corporation who partakes in this scheme. If you would like to join the scheme however, simply send a request online via: http://www.rush.co.uk/offers-old/corporate-discount or visit: https://shoprush.com/corporate-discount
- Restricted travel applies to aerosol, nail products and packages over 1l. Promotional codes must be applied to the basket before checkout. Promotional offers are based on the original RRPs. Discount code cannot be applied to the purchase of Aveda, ghd and Moroccanoil or the Salon Vouchers. Free next day delivery orders must be placed before 2pm and will be delivered the next working day, This offer applies to order value of £60 or more. Please read our Delivery Policy for more information.
- We would like to keep you up-to-date with all the latest news from the site and any promotional offers we may be running via email newsletters, post and occasional text messaging. Please note, you are automatically signed up to receive our communications when you place an order and create an account with us. If you would prefer not to receive any communications then simply opt out in the My Account section, or unsubscribe via the email.
COPYRIGHT AND TRADE MARKS
- All content of this site, including text, images, source codes, logos, icons and photos and all other material, is the property of shoprush.com or its content providers and is protected by the United Kingdom and international copyright laws.
- The site is for personal use only and users may not exploit any part of the content in any way without the written permission of the copyright owner. All rights reserved.
- Permission is granted to print and electronically copy portions of the shoprush.com site for the sole purpose of placing an order with shoprush.com or using this website as a shopping resource. Any other use of this website and its materials, including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission ofshoprush.com, is strictly prohibited.
- shoprush.com does not make any warranty or representation in respect of any other trademark and the trademarks of the brands featured on shoprush.com belong to their respective owners.
- Because of the nature of the Internet, shoprush.com provides and maintains shoprush.com on an "as is," "as available" basis and makes no promise that use of shoprush.com will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
- shoprush.com will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communication outages, fire, flood, war or act of God.
- These Terms do not affect your Statutory Rights as a consumer.
- This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of shoprush.com or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
- Subject as aforementioned, to the maximum extent permitted by law, shoprush.com excludes liability for loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such loss arises out of any problem you notify to shoprush.com and shoprush.com shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
- any incorrect or inaccurate information on shoprush.com;
- any interruptions to or delays in updating shoprush.com;
- the infringement by any person of any Intellectual Property rights of any third party caused by their use of shoprush.com or any Product purchased through shoprush.com;
- any loss or damage resulting from your use of inability to use the shoprush.com website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;
- any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from our error;
- any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading shoprush.com, or from transmissions via emails or attachments received from shoprush.com;
- all representations, warranties, conditions and other terms which but for this notice would have effect.
- shoprush.com may change or withdraw any part of shoprush.com, or may refuse you access to the website at any time if we consider it necessary.
- shoprush.com may also terminate this Agreement and immediately remove, cancel or suspend access to and use of shoprush.com upon breach of any part of these Terms whatsoever.
- Termination shall be without prejudice to shoprush.com’s other rights.
- shoprush.com acts as a principal on its own account and not as an agent for you or any other person.
- If shoprush.com does not enforce any provision of this agreement such will not be considered a continuing waiver.
- In the event that any part of these Terms is held to be unenforceable, such part will at shoprush.com's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.
- These Terms constitute the full agreement between you and shoprush.com and may only be amended in writing. They apply to the exclusion of all other Terms or Conditions of contract proposed.
- Use of shoprush.com and these Terms are subject to English Law and the jurisdiction of English Courts.
- Price matching between the Rush Hair Salons and the ShopRush online site is at our absolute discretion. Salon managers are not obligated to match any item price if it appears lower online.